We know, you've heard - but we want to share our update with our hair babes!
With the ongoing situation around the world with COVID-19, as it slows and unfortunately progresses, we wanted to share our little update with you. These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers first is key.
We are doing everything we can to ensure the continued sanitization of all our products. Each product is hand picked and sanitized before being prepped for shipment. Our team is committed to staying healthy, and helping our customers stay healthy, too.
We apologize for any delays in getting your order to you. Production or shipping may be impacted by the global issues that are beyond our control, and may cause a bit of a wait. We are beyond thankful for all the support we have gotten from our customers and we still hope to maintain regular order shipments as best we can, and we appreciate your patience. If anything changes we will be sure to let you know.
Most of the Utah areas has moved from the yellow Phase of COVID-19 -
That being said, we are STILL taking major precaution with our shipments, and we are still shipping orders from the same operation hours as before. We have had tons of questions regarding shipments, and yes they still are being fulfilled the same day as they are ordered. As part of the standard regulations, we ask that you not return any hair. To keep you, and our team safe.
Always contact us if you have any troubles with your hair, order, or any other questions or concerns and we will be happy to help!
We are here for you!
Stay well, Stay safe, Stay Happy!
xoxo, OPULENCE