Where are you located?
Salt Lake City, Utah.
Can you color the hair?
Yes, but it is not suggested because the hair has already been through a process to achieve the various colors we provide it in. Coloring the hair facilitates damage and difficulty of satisfaction your client may experience. Remember, hair extensions are no longer attached to the follicle for natural nourishment.
How does the hair hold up if you are in the water a lot?
As any stylist who is familiar with extensions can tell you, swimming or other activities in water are not suggested with extensions. It is hard on the hair to constantly be wet and then dried. Remember the hair is not attached to the follicle of the scalp for nourishment. So, it can quickly dry out from constant wetting and drying.
How many bags would it take to do a full head of hair extensions?
It depends on the client. Thin hair may require 6 to 8 bags of hair, thick hair may require 10 - 12 depending on the size of head and the thickness of the hair. And just remember if your client has short hair you need to make sure and add more hair to help blend the weight line of their short hair.
Is there any difference in doing the bead or bond hair extensions?
The bead is better for use on someone with thick hair and the bond can be used on someone with thinner hair. The bond tends to be more discrete, good for the fringe and crown. The bead is a faster way of applying and removing the extensions.
Do you offer classes?
We currently do not offer classes anymore but we offer a great comprehensive training DVD that teaches how to put the extensions in and how to take them out, including how to care for the extensions.
Questions on Ordering and Shipping
How much is shipping?
Standard shipping within the USA is $10.00 for any marked down items (clearance) & $13.80 for regular Priority mail. Express mail is $36.00 an means you should have the package within a day (for most areas). We currently do not ship internationally.
Does Opulence guarantee arrival times?
Because the post office handles your shipment, we cannot guarantee the exact time of delivery. However, we can give you an idea of when the package will arrive. We encourage you to make orders a good four days in advance for plenty of time for shipping.
How many colors of clip-ins do you offer?
Opulence offers 13 different colors that are all blends, meaning they have 2 colors in the clip-in, adding dimension and depth! 36 colors all together. Click here to view all color options.
How Do You Care For The Extensions
Do you have any certain shampoo or conditioners for the hair?
Opulence does not have their own brand of shampoo or conditioners. We simply encourage the stylist and the client to use quality products for best results.
What would help keep the hair in good shape?
Opulence has an amazing quality hair and because it is Indian, it's a strong hair. So, we strongly recommend daily curling, or straightening of the hair. We also encourage brushing the hair throughout the day (3-4 times). Using quality conditioners is also helpful.
FOR ANY ADDITIONAL QUESTIONS OPULENCE PROVIDES YOU A HAIR CARE GUIDE WITH EACH AND EVERY ORDER YOU RECEIVE. WE ALSO PROVIDE GUIDELINES ON THE BACK OF EVERY HAIR PACK OF HAIR. HAIR CARE IS SO IMPORTANT WE'VE TRIED TO MAKE IT CLEAR ON EACH ORDER YOU RECEIVE AS WELL AS PROVIDING GUIDELINES ON OUR WEBSITE.
All sales are final. We do not exchange, replace or return hair. In the rare event your client has experienced dissatisfaction, it is most likely the result of improper hair care, not bad hair quality! This is why the client must be properly educated on correct hair care set forth by Opulence and why they should be followed strictly! If they do, they WILL have a good experience just like the many hundreds of our customers who continue to order repeatedly because of their high satisfaction.
Didn't find what you were looking for above? Click Here to submit your own Question